ESG Report for �� (TOL)

Investing in Our People

Culture

We are dedicated to cultivating a workplace where everyone is welcome and treated with fairness, dignity, and respect and where employees live up to our six shared values. to hear what employees have to say about the �� culture.

�� Corporate Headquarters �� Fort Washington, PA

Employee Engagement Survey

Creating a work environment in which employees feel engaged, challenged, and committed to our company's future is an important priority. One way we do this is by listening and acting on employee feedback.

Each year we send out an anonymous employee engagement survey, which provides us with insights into our work environment and where we can improve. We're proud of our results, and year after year we find that employee engagement is high overall, and that employees have an incredible sense of pride and purpose for the work they do.

proud to work for ��

�� pride runs deep. One of the things employees love to do is take �� to locations far and wide.

The �� flag was proudly planted at the top of a mountain one of our employees was climbing. When asked why he brought it, he said, “I am so proud to work for �� and wanted to bring my passion to the far reaches of the world.“

�� employee celebrating their 20 year anniversary

One employee brought her Toll pride with her while traveling to celebrate her 20-year anniversary with ��. “�� has such a unique environment that is hard to describe. Everyone is so friendly and humble, and you can tell how much pride every single employee has working for this company.“

�� employee shows his Toll pride while serving in the U.S. Army

Another employee displayed his Toll pride while serving in the U.S. Army. “I look forward to getting back and working with the team after my mission.“

Culture Steering Committee and Culture Ambassadors

Our Culture Steering Committee is made up of a group of leaders who serve the organization by providing direction on a variety of culture initiatives. This committee assists and advises management in cultivating and reinforcing a workplace culture that helps attract, motivate, and retain our employees. We also have a volunteer team of Culture Ambassadors who help us embed culture initiatives throughout our offices across the country.

Recognition

Keystone Award

Our company-wide Keystone Award program recognizes employees who go above and beyond. Three times a year, we celebrate winners from across the company. Each winner receives a monetary award, a personalized trophy, and recognition. The Keystone Awards are tied back to our values, and employees must demonstrate they have gone above and beyond in their jobs and are great examples of living our values.

Learning and Development

We're committed to helping employees have a rewarding and successful career with us. Professional development is an important priority at ��, and we are always working to grow and enhance the available opportunities.

Internship Program

�� offers a robust internship program that provides a valuable learning experience for students, mentoring opportunities for staff, and an important recruitment tool for the company. The program offers college students full-time, paid work during the summer and, for co-op students, during the school year. Our continuous efforts to grow and improve our internship program is yielding real results: over the past five years, participation has doubled.

Management Associate Program

Our Management Associate (MA) program aims to develop the most well-rounded operations employees in home building. This nine-month program is comprised of on-the-job experiences through rotations to key areas of operations and exposure to our functional groups. At program completion, MA's are ready and able to step into multiple operations roles, based on the division's need and the MA's area of interest.

National Production Training Program

The National Production Training Program is the result of extensive research and the development of industry best practices and was created to help produce highly skilled construction professionals. The program is divided into five curriculums that encompass technical skills, managerial skills, leadership, personal development, and field proficiencies. When taken in its entirety, it is a comprehensive training program for production employees, specifically Assistant Construction Managers. Within the program are individual courses that can be assigned as standalone refreshers to enhance the performance of our more experienced Construction Managers.

Leadership Behaviors

Leadership Behaviors are the core behaviors that all leaders at �� should possess and exhibit. They help clarify what we stand for as a company and provide consistent guidelines for leaders. When leaders meet these expectations, they're not only more effective at their jobs, but they're better leaders. By embodying these behaviors, we take care of our employees, live up to our values, and reinforce our strong culture.

The five Leadership Behaviors are:

Develop Talent
Build Trust & Awareness
Drive Results
Focus on the Customer
Improve & Innovate

In 2020, we provided employees a self-reflection workbook to measure themselves against each behavior and commit to a plan to improve where needed. Since then, we have continued to reinforce Leadership Behaviors through employee communications as well as embedding them in our Talent Management Process.

Benefits and Perks

We offer employees a comprehensive total rewards and benefits package, including competitive health and wellness programs, financial benefits above and beyond compensation, and perks that are unique to ��.

Health and Wellness Benefits

Financial Benefits

401k|Stock Purchase Plan|Adoption Assistance|Commuter Transportation Plan

Toll Perks

Guesthouse Program, which gives employees the opportunity to stay at furnished �� homes in destinations around the country|Milestone Trips|Home Purchase, Mortgage, and Title Discounts

For more information on how we take care of our employees, .

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